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Policies and Agreements

If you need ADA accommodations or have difficulty going up or down stairs, you must discuss your specific needs with Rita before registering.

Cancellation Policy:

  • $100. of your registration fee is non-refundable.
  • 90 days before the training you can ask to switch to a different training without losing your non-refundable deposit. After that, you are committed to the training you registered for.
  • If you cancel your registration 60 or more days before the training, you may request a refund of the money you have paid, less the $100 deposit.
  • If you cancel your registration less than 4 weeks before the first training day (for any reason), you will receive a 50% credit toward another training within the next 18 months.
  • If you cancel your registration less than 2 weeks before the first training day you are not eligible for a refund.
  • If you do not show up on the first day, you do not get a refund and you forfeit your right to attend any of the other training days.
  • If SageSource Learning Center has to cancel the training for any reason, you are entitled to a full refund (including the non-refundable registration fee) or you may transfer your registration to another training.
  • If the training is cancelled due to a natural disaster, SageSource Learning Center will not be liable for costs other than the registration fee.
  • Any concerns about your registration are best handled by communicating directly with Rita. Email is best.  Rita@learnsandtray.com

Important note: A minimum of 6 attendees are needed to hold a workshop. If you are traveling from out of town, please confirm with Rita that minimum registration requirements have been met before booking any non-refundable travel arrangements.

Absence Policy:

By registering for this workshop you are pledging your full participation, which includes being on time each day and staying for the full session. Not all CE-granting organizations allow partial credit, so it is possible that missing any of the training time will cause you to forfeit CE's for the entire workshop. Partial CE certificates will be issued to the fullest extent allowed by the governing bodies. Participants who miss more than one day will be expected to repeat the entire workshop in order to meet prerequisites. If you miss one day due to illness or a family emergency, a make-up work packet will be provided and you will be expected to review your completed work with Rita. Cost for the make-up packet and review is $150. There are no refunds for missed days. It will not be possible to join a subsequent training for the days missed.

Grievance Policy:

The goal at SageSource Learning Center is to provide effective learning experiences for all students. If you have a problem with the course content, promotional or educational materials, workshop site, facilities or technological resources you are expected to discuss them directly with Rita as soon as possible. All grievances of this nature are addressed via one-on-one conversations aimed at achieving a fair and balanced outcome for all involved.

If you experience difficulty with another training participant, you are expected to address the issue directly with the participant.  If the difficulty cannot be resolved directly, you may call on Rita for assistance.