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Policies and Agreements

If you need ADA accommodations or have difficulty going up or down stairs, you must discuss your specific needs with Rita before registering.

Cancellation Policy:

If you have to cancel for any reason, you may send written notice of cancellation four or more weeks before the workshop (email is fine) and receive a full refund less any PayPal fees (maximum of 3%).  If you cancel less than four weeks before the workshop (for any reason) but more than one week before the workshop, you will receive a 50% credit toward a future workshop, but no refund.  If you cancel one week before the workshop or fail to attend on the first day you forfeit your money altogether.  You must attend the first day in order to participate in the training.  If Rita has to cancel the workshop for any reason, you will get all your money back.

Important note: A minimum of 6 attendees are needed to hold a workshop. If you are traveling from out of town, please confirm with Rita that minimum registration requirements have been met before booking any non-refundable travel arrangements.

Absence Policy:

By registering for this workshop you are pledging your full participation, which includes being on time each day and staying for the full session. Not all CE-granting organizations allow partial credit, so it is possible that missing any of the training time will cause you to forfeit CE's for the entire workshop. Partial CE certificates will be issued to the fullest extent allowed by the governing bodies. Participants who miss more than one day will be expected to repeat the entire workshop in order to meet prerequisites. If you miss one day due to illness or a family emergency, a make-up work packet will be provided and you will be expected to review your completed work with Rita. Cost for the make-up packet and review is $150. There are no refunds for missed days. It will not be possible to join a subsequent training for the days missed.

Grievance Policy:

The goal at SageSource Learning Center is to provide effective learning experiences for all students. If you have a problem with the course content, promotional or educational materials, workshop site, facilities or technological resources you are expected to discuss them directly with Rita as soon as possible. All grievances of this nature are addressed via one-on-one conversations aimed at achieving a fair and balanced outcome for all involved.

If you experience difficulty with another training participant, you are expected to address the issue directly with the participant.  If the difficulty cannot be resolved directly, you may call on Rita for assistance.